To build the right workforce and utilise innovative technology to deliver high-quality care, ensuring a quality standard of health in our communities, preventing illness, reducing the need for hospital services and improving the management of chronic conditions.
Chosen Care Group is among the most trusted home care providers in London, delivering Personal care and support to a whole population in 22 boroughs including Redbridge, Waltham Forest, Barking and Dagenham, Newham, Hackney, Havering and many others.
We decided to set foot in the social care and support industry in 2012 and since then we have successfully delivered over 1,220,000 hours of Care & Support to more than 250 clients. Not only did we achieve a trustworthy and credible name in the local healthcare and medical circles, but we also played an instrumental role in the introduction of person-centred services in this domain. We always ensure that the care and support we provide enhances the quality of life whilst helping people to recover.
We treat our clients and communities that we serve as our families since we value their concerns. Our vision lies in offering our clients an impeccable customer service experience that they won’t enjoy anywhere else. We have a team of experienced care workers, professionals and customer support executives who offer their best in their respective fields of work.
Our company goals reflect in our aim to serve the communities in order for them to generate economic, social and environmental value. We strive to be responsive, creative and flexible, always looking for ways to do things better.
Chosen Care Group has always been appreciated for our standard quality assurance practices. Richard Darlington, Director of Quality and Miss Sheela Antony, our QA Lead have undertaken the responsibility to make sure that our services and processes meet the standards expected by the Care Quality Commission (CQC), Skills for Care and to reflect the quality standard for organisational management ISO 9001.
We believe in constant improvements in what we offer to our communities. Our growth lies in the satisfaction of our clients and that can only be achieved when our services meet the highest industry standards.
Our Senior Management Team reviews the monthly audits and goes through the feedback of our clients to find rooms of improvement. Because, at Chosen Care Group, our customers hold the highest importance.
Chosen Care Group exercises standard corporate governance arrangements designed to ensure the organisational setup is always in order ensuring deliverance of streamline services to our clients.
We have a board whose responsibility is to oversee risk control and management, to ensure the business is conducted in accordance with its Memorandum and Articles of Association and the relevant acts, standards and codes as set by our various regulators and to execute internal matters in the most efficient way.
Discover yourself through analysis
Monthly health check-ups
Early illness diagnoses
Free diet consultation
Custom exercise plans
Meet our team
A professional & friendly care provider
We develop the talents, reward the exceptional performance and respect the rights of all our employees.
Chosen Care Group enjoys beneficial partnerships with leading healthcare and technology companies focused on using high tech to revolutionize personal care for communities.
Happy clients talk about us
I had the great pleasure of meeting three members of the Chosen Care, everyone was passionate and dedicated, who were very impressive candidates but, more importantly, clearly exceptional care workers.
Care Quality Commission
Chosen Care Group had a robust system in place for safer recruitment, staff member had been thoroughly checked to ensure they were suitable to work with people in need of support
My development as a care worker enhanced through Chosen Care learning program, where I have achieved my qualification. I will proudly say this is my company and happy being part of it.
My Care workers are fantastic, I can’t ask for anymore, the coordination department is always there for me to support. The manager is very good, fully understand the needs and meet accordingly.
Chosen Care Group is an award winning company providing care in the community. We work with councils, Clinical Commissioning Group, NHS, GP’s to deliver integrated care and support for individuals in the community.
Number of employees: 242
Regulated by: CQC
Annual Turnover 2017-18: £4.4M