Services

Overview

Chosen Care understands that there are many conditions that can affect the mental or physical health of people and we offer a number of services to help, our highly trained professionals can offer help where it’s needed the most

We always start by listening, to make sure we fully understand what you want from us, and from your life, and then we create a support plan that will help you live the way you want to. Our care services are designed around what you need. We give you the freedom to decide what approach suits you best, safe in the knowledge that the service you’ll receive from us is of the highest quality.

Complex Care

As a specialist provider of complex care services, we understand that living with a long-term condition and suffering from a lack of independence can be extremely challenging. Chosen Care is able to supply a wide range of Registered Nurses, Healthcare Assistants and Support Workers with specific skills, tailored to your complex care requirements, to support you to remain living in your own home. We have a sustained record of success in providing high-quality bespoke care in almost all clinical and social settings, providing care for individuals with a range of needs including –

  • Artificial heart care
  • Home ventilation and respiratory support
  • Renal care
  • Brian and spinal injury rehabilitation

Chosen Care complex behaviour team is invaluable in supporting our brain injury clients. They provide dedicated, expert support to clients, families, and our teams of personal care assistants. The team has long-standing experience of working with clients with brain injury and the challenging behaviour that often results from such an injury. Spinal cord injuries can have a lasting impact on the people that sustain them, and the people closest to them. We work closely with our clients and their families to put support in place that is tailored to their needs and choices. Our personal care assistants are able to deliver specialist support for spinal injury, including ventilator care, respiratory and gastrostomy management, nasogastric feeding, and medication administration, with the ongoing support and supervision from our nursing team. We’re committed to providing exceptional care through clinical excellence; our nurse-led teams ensure that we’re always upholding the highest standards of quality care for our clients, through regular monitoring, review, and training.

Brain and spinal injury rehabilitation

Chosen Care complex behaviour team is invaluable in supporting our brain injury clients. They provide dedicated, expert support to clients, families, and our teams of personal care assistants. The team has long-standing experience of working with clients with brain injury and the challenging behaviour that often results from such an injury.

Spinal cord injuries can have a lasting impact on the people that sustain them, and the people closest to them. We work closely with our clients and their families to put support in place that is tailored to their needs and choices.

Our personal care assistants are able to deliver specialist support for spinal injury, including ventilator care, respiratory and gastrostomy management, nasogastric feeding, and medication administration, with the ongoing support and supervision from our nursing team.

We’re committed to providing exceptional care through clinical excellence; our nurse-led teams ensure that we’re always upholding the highest standards of quality care for our clients, through regular monitoring, review, and training.

Palliative Care

Our Palliative care at home service supports adults, young people or children who have been diagnosed with a life-threatening illness, who wish to remain living in the comfort of their own homes. This service can be provided at all possible stages of illness, diagnosis, treatment, cure, death and bereavement. We understand that having a support network in place is essential for people who have been diagnosed with terminal conditions. Hospitals and care homes are not the only options; tailored home care enables palliative care at home to be delivered right through to the final stages of life. We understand that this is a highly emotional time for clients and their families and our carers assist with the practical aspects of daily life, as well as provide emotional support which is so important at this time.

Live in Care

If you are thinking about live in care as a better alternative to a care or residential home, we offer carefully designed programmes for the elderly and young adults who wish to be cared for in the comfort of their own home. We provide vetted, experienced, reliable and well-trained carers who can give round-the-clock care, meaning that you or a loved one has helped with personal care and support 24/7 without compromising any home comforts.

Private nursing care task Overview

  • Intermittent catheterisation
  • Peristeen – rectal irrigation
  • Suppositories and digital stimulation for bowel management Bladder washout
  • Convene
  • Urethral and Suprapubic catheter
  • Cpap, BiPap and VPap ventilation
  • Cough assist
  • Diabetes blood sugar monitoring
  • Stoma – ileostomy, colostomy, urostomy
  • Inhalers
  • PEG inc bolus and continuous
  • Nebuliser
  • Insulin Injections

We will develop a detailed person-centred care plan for you which will identify all of your requirements, enabling us to implement a highly effective care service. We regularly review this document with you to ensure that we continuously adapt our care service to meet your changing needs and preferences. Our service is outcome-based, supporting you to live as independently as possible and empowering you to have choice and control over your care. We adopt a partnership approach, working closely with you and your family and other healthcare professionals involved in your care to ensure that a consistent approach is employed.

Emergency Response

We offer an emergency response service to support patients with any conditions. We understand that it is emergency and you need us to react quickly and you may need a care package to start immediately. In such circumstances, we will carry out an emergency assessment in order to facilitate a faster response, so that you are able to return home as quickly as possible. We will work in partnership with other healthcare professionals such as GPs and hospital Doctors, to ensure that all of your care needs are met.

Our Emergency response 24/7 Contact number 07825346407

Learning Disability

We care for and support people of all ages who have learning disabilities and associated needs, such as communication difficulties, autism, epilepsy and physical disabilities. Our person-centred approach helps you to reach your potential and develop your independence. Whether you want us to help you in your own accommodation, your family home or a supported living service, we match our service to your needs. We can support you for a few hours a week or 24 hours a day, or anything in between. We have a partnership with a leading telecare provider. This allows us to offer you additional services that:

  • maintain or increase your independence, through personal support that combines equipment and technology
  • help you stay safe at home or when you’re out and about, and
  • help you to manage your medication and any special clinical needs, such as epilepsy.

To develop your support plan, we’ll work closely with you and, where appropriate, your family, friends, advocates and other professionals. The result is a plan that reflects your wishes and needs, and that targets the outcomes you want to achieve. We regularly review your support plan with you, your family and your healthcare professionals, to ensure we’re giving you the right level of support to reach your goals. People with learning disabilities can lead full and rewarding lives but may need a degree of support with some aspects of daily life. The levels of support will be unique but may include assisting with everyday personal needs or help with domestic tasks in the home. We pride ourselves on being advocates for promoting independent living and supporting people with learning disabilities to get the best out of life. We believe that life needs to be about what you can do. We support people with learning disabilities to develop more fulfilled lives, enabling them to make a positive contribution to their local community.   We can provide:

  • Support with activities for social inclusion
  • Respite care for families with learning disabled children
  • Help at home with light domestic duties
  • Personal home care for assistance with washing and dressing
  • Support with managing bills and medicines
  • Friendship, reassurance, and companionship
  • Support and advice with Direct Payments
  • Support with contributing to, and being part of the community
  • Assistance with taking part in leisure activities

Autistic Spectrum Care

Chosen Care is able to support adults, young people and children on the Autistic Spectrum by providing a reliable, professional autism support care team who are appropriately trained to deliver the highest standards of care. We understand that each and every person is an individual and that because Autism is a spectrum disorder the degree of support required will vary enormously from one person to another. In order to ensure you receive the bespoke autism support you require, Chosen Care team will work with you and your loved ones to promote a caring, safe and structured environment. We understand that feeling valued and secure enables you to achieve happiness and wellbeing and to grow in confidence. Supporting care within your own home Chosen Care experienced Autism Support Carers and Nurses will provide encouragement, help you access your local community, remain safe within your home environment and support with the development of routines and structures giving you the necessary skills to achieve your personal goals. Chosen Care is able to develop and amend the level of care provided as your needs change and adapt to situations where less or more autism support is required. We strive to help each person achieve their own aspirations in life whilst recognising and understanding that life itself can pose many questions to which some may find more challenging than others. We understand how important it is that you are able to build trusting, long-lasting relationships with a small team of autism support carers and that those supporting you receive regular training relevant to the continuous assessment of your care needs.

Supported Living

Our supported living and domiciliary care programme helps people from all walks of life to live more independent and happy lives. We actively encourage the discovery of new skills and interests, supporting individuals in the community in homes they may already rent or own. Our outstanding care team for supported living and healthcare professionals have an excellent track record of providing flexible, high quality, person-centred care, support and enablement for people with learning disabilities, physical disabilities, acquired brain injuries and a spectrum of other needs for the customers in the supported living. As a supported living customer, as much or as little support can be provided by our trained staff. We can be on hand to help the customer catch their bus each morning or even support them in organising holidays and days out. No matter how we can help, we always strive to encourage independence amongst out supported living customers, allowing them to enjoy their own choice of activities while living their lives to the full and on their own terms. A one-on-one connection with regular members of the Chosen Care supported living team helps to build confidence and enhances life for both the customer and their families.

Dementia Care

People with dementia can often feel anxious, depressed and confused. The more everyone in their life understands what they are going through the better we can help them to maintain, improve, or regain their mental well-being. Our expert team is more than used to working with those suffering from dementia and making their lives easier and more comfortable. We understand the challenges that people living with dementia face, and the pressures on the family that this can cause. Our dementia home care plans take into account what’s most important for people suffering from dementia, including:

  • Continuity of care
  • Support with memory and mental stimulation
  • Regular, nutritious meals
  • Help with shopping and cleaning
  • Tailored care to help your loved one stay at home, close to family and friends

We provide a wide range of support for our dementia clients that help them to live independently in their own home and supports their memory and cognitive abilities.

  • Trips out walk in the park and other activities
  • Transport to doctor’s or hospital appointments
  • Cleaning, laundry and other household chores
  • Help to remember key events and appointments
  • Conversation and companionship

We will work with you to develop a personalised dementia home care plan that meets the needs of your loved one. Our well-trained care workers understand the needs of people with dementia and provide high-quality care that helps them to stay independent.

Personal Care

When faced with illness or immobility, it can be a struggle to carry out everyday activities that you may have once performed with ease. Our discreet personal care service is designed to support you with your day-to-day living, as well as providing you with the encouragement and emotional support that you may need to remain living independently. Our personal care service can support you with getting in and out of your bed, dressing, administering medication, bathing and continence care, at a time to suit your convenience. Maintaining your dignity is of paramount importance to us, which is why our Carers will ensure you feel comfortable at all times.

Reablement

We aim to build up your strength and confidence so you can return to your routine at home.  You may be referred to us by a hospital discharge team, your therapist or another healthcare professional. Your assessment will look at whether you need help with things like:

  • Washing, dressing, bathing, showering, getting up and going to bed
  • Using the toilet or commode and emptying and cleaning the commode
  • Preparing meals, a balanced diet or support with a specified diet
  • Carrying out primary health care tasks, exercises and mobility practice to regain confidence
  • Identifying local community services to support you in the long-term
  • Other specific tasks identified in your reablement plan

It can take time to get back on your feet if you’ve had an operation or been unwell. Sometimes going back to your own home can mean re-learning some basic everyday skills and that can be hard without the right support. That’s where we come in. Our trained care workers are experienced in helping people in this situation and can develop a support plan designed to fit your own particular needs and goals. Whether it’s providing personal care or daily living activities we can help. Sometimes simple practical ideas make all the difference like re-organising the house to make daily living a bit easier. Our success stems from a positive ‘can-do’ attitude, and an approach rooted in trust and respect. We’re always particularly proud to see our clients regain their independence, especially when we’ve helped them to achieve it.

Hospital to Home

When admitted to the hospital, you may look forward to returning to your own home, to recuperate in the place where you feel most comfortable and relaxed. With increased care requirements, you may fear that you will not be able to go home, and instead will need to move into a nursing or residential home. Our hospital to home service can enable you to return home after a stay in the hospital, we can help you to settle back into your familiar surroundings. Whether you require a high level of care, or just some support with activities of daily living during your recuperation period, as part of our Hospital to home service, we can provide a Nurse, Healthcare Assistant or Support Worker to assist you.  Our high-quality hospital to home service is most suited to an individual who is:

  • Currently, an in-patient in hospital, wishing to return home immediately after being discharged
  • Due to be admitted to hospital and will require support after they have been discharged
  • In need of practical help or advice about returning home after leaving the hospital
  • Already at home and in need of extra support following a recent stay in the hospital

Whatever your circumstance, we can offer a hospital to home service tailored to meet your individual needs.

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