Job title: Deputy Care Manager
Reports to: Registered Care Manager
Work Location:: Head Office in Ilford
Job type: Full-time, Contract ( 40 hrs per week )
Salary: £26K - £30K per annum
Number of Positions: 2
Expected Start Date: 4th April 2022
We are currently recruiting an experienced full-time Deputy Care Manager.
We are looking to recruit a highly motivated, enthusiastic person who can work flexibly within our service. Who can lead, mentor and develop the team by providing safe, effective and compassionate leadership as directed by the Registered Care Manager
As the Deputy Home Manager, you are responsible for assisting the registered care manager in managing the home care service and the team. As part of the leadership team, you will ensure our service operates effectively and provides the very best quality care.
Chosen Care Group is among London's most trusted, award-winning home care providers. We strive to "Create better everyday life" by building the right workforce and utilising innovative technology to deliver high-quality care, ensuring a quality standard of health in our communities, preventing illness, reducing the need for hospital services, and improving the management of chronic conditions.
Duties of the job include
Continually assess our clients and develop the care plan enhancing their quality of life.
Maintain the tracker and review the client's needs regularly.
Audit service records and produce reports to the care manager.
Oversee the care coordination team to deliver quality care.
Do spot checks, supervise, and staff competency assessments.
Take on an active leadership role – you will need to be a visible leader supporting a twenty-four-hour business operation.
Support the manager in disciplinary proceedings as required.
Investigate and respond day to day complaints and concerns
Work with the HR manager to recruit a qualified and sufficient workforce to meet the continuous business expansion.
The successful Deputy Care Manager will have:
Commitment to draft a holistic care plan
Must have previous domiciliary care manager experience
Good knowledge of CQC standards.
Level 5 diploma or equivalent or be willing to work towards.
Excellent organisational and communication skills.
Reliability and being approachable.
A positive and flexible attitude and wholly adopt a person-centred ethos, exhibiting empathy and a desire to make a difference.
Used planning software such as Peopleplanner, CM2000, etc
The ability to work well under pressure, good time management skills and use your initiative
Have good influencing skills – proven ability to convince others and gain their respect.
Excellent communication skills – reasonable telephone manner and the ability to build relationships, listen and explain things clearly at all levels.
A willingness to participate in an on-call system for out of office hours, on a rota basis
Have excellent working knowledge of Microsoft Office packages
What we can offer you...
Your health and well-being are important to us and supported through generous 28 days of annual leave, a cycle to work scheme, discounted gym vouchers, and access to a free employee assistance service 24 hours a day.
We also understand the importance of financial health and offer the value-added perk, company pension schemes; refer a friend scheme ranging from £100 - £1500 depending on the role and chance to step up in your career opportunities, including a fully-funded diploma QCF in social care.
We offer Social events such as Christmas and Summer parties and additional pay for On-Call duties. You will also be able to access discounts to supermarkets, high street stores, electronics, and fleet cars.
We want to make working for Chosen Care Group an excellent experience for everyone and role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring themselves to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
Chosen Care Group want you to choose a meaningful job. If this post excites you and you are looking to improve your quality of life and create a better everyday life for our clients, we look forward to your application!