Frequently Asked Questions
We aim to answer some of the most frequently asked questions regarding the home care industry. If you have got a question to which you are unable to find the answer below, or which you would like further clarification on, please contact us.
01. What does Chosen Care Group do?
We provide a full range of care services. Whether you need Personal care to Complex care, Nursing Care, Live in care or have more complicated needs such as Learning Disability, Mental Health, Chosen Care Group will have the right carer for you.
02. Where does Chosen Care Group provide care?
Chosen Care Group provides care in London Boroughs of Redbridge, Barking and Dagenham, Enfield, Havering, Newham, Waltham Forest, Hackney, Tower Hamlets, Camden, Islington, Croydon and the surrounding boroughs.
03. How much does it cost?
The cost of care varies depending on where you live and the level of support that you require. Please contact us to find out how much your care will cost. We can accept payments from individuals on social care payments, as well as those paying for their care privately.
04. How do I know I’m getting well qualified and vetted carers?
Chosen Care Group has a robust recruitment and on-boarding process for every single of one of its carers – we need to be confident that we’d want them to care for our own families. These include interviews, DBS checks, reference checks, and a five-day induction
05. How do I get started?
If you would like to learn more then please contact us via phone or email. A member of the team will book you in for a free, no-obligation care assessment, where one of our lovely Care Assessors will give you a visit.