We thrive on creating a better
everyday life for all individuals
7+ Years of Award-winning Care & Support Services
Clients and Local authorities from across London have entrusted Chosen Care Group quality care provision. Our person-centered services are focused on improving the quality of life while helping people to recover
We have successfully delivered 1,200,000 hours of satisfactory care services.
We nurture every client relationship with commitment, passion, and integrity.
Our bespoke services are now available in UK across 22 London boroughs
Services that guarantee
"better everyday life."
Chosen Care's services offer higher levels of physical and mental relief to those in need. Browse what services you require and get in touch for more details and free needs assessment
Chosen Care Group deeply cares about your budget management , providing bespoke social care services with “more for less” approach. When you choose the Chosen Care Group, you join hands with us to maintain the criteria of care services. Since day one, our company’s management has believed in working towards the goal of making everyone’s lives better.
Chosen Care Group chooses carers with at least 6 months of experience to be able to provide the patients with exceptional care.
We allow families to choose a Professional Carer with shared interests for them to be able to enjoy a mutual meaningful relationship.
We continuously invest in developing staffs capability and skills in relation to the retention, resilience, well-being of staffs.
Chosen Care Group has always focused on providing outcomes that matter the most to the local authority and our service users.
Happy clients talk about us
I had the great pleasure of meeting three members of the Chosen Care, everyone was passionate and dedicated, who were very impressive candidates but, more importantly, clearly exceptional care workers.
Care Quality Commission
Chosen Care Group had a robust system in place for safer recruitment, staff member had been thoroughly checked to ensure they were suitable to work with people in need of support
My development as a care worker enhanced through Chosen Care learning program, where I have achieved my qualification. I will proudly say this is my company and happy being part of it.
My Care workers are fantastic, I can’t ask for anymore, the coordination department is always there for me to support. The manager is very good, fully understand the needs and meet accordingly.
Should you have any questions related to our care services, billing method, complaints policy, terms and conditions, etc. please contact us for more information
What does Chosen Care Group do?
We provide a full range of care services. Whether you need Personal care to Complex care, Nursing Care, Live in care or have more complicated needs such as Learning Disability, Mental Health, Chosen Care Group will have the right carer for you.
Where does Chosen Care Group provide care?
Chosen Care Group provides care in London Boroughs of Redbridge, Barking and Dagenham, Enfield, Havering, Newham, Waltham Forest, Hackney, Tower Hamlets, Camden, Islington, Croydon and the surrounding boroughs.
How much does it cost?
The cost of care varies depending on where you live and the level of support that you require. Please contact us to find out how much your care will cost. We can accept payments from individuals on social care payments, as well as those paying for their care privately.
How do I know I’m getting well qualified and vetted carers?
Chosen Care Group has a robust recruitment and on-boarding process for every single of one of its carers – we need to be confident that we’d want them to care for our own families. These include interviews, DBS checks, reference checks, and a five-day induction
How do I get started?
If you would like to learn more then please contact us via phone or email.
A member of the team will book you in for a free, no-obligation care assessment, where one of our lovely Care Assessors will give you a visit.
Through our innovative approaches to care, we have been recognised through numerous awards, including The Great British Care Awards (Innovator, Trainer, Best Care Coordinator) and Mayor award for ‘Best Business Contribution to the Community’. We are Skills for Care ‘Centre of Excellence; and achieved ‘Investors in People’ recognition.
Chosen Care Group is an award winning company providing care in the community. We work with councils, Clinical Commissioning Group, NHS, GP’s to deliver integrated care and support for individuals in the community.
Number of employees: 242
Regulated by: CQC
Annual Turnover 2017-18: £4.4M
Chosen Care Group update on the Coronavirus (COVID-19)
As the UK Continues to adapt its strategic position and policy in regard to COVID-19, We want to outline Chosen Care Group absolute commitment to ensuring, we maintain the health and safety of our clients, care / support workers, Nurses, and staff.
The health and well-being of our service users, professional care teams and office colleagues is our utmost priority amidst the uncertainty that we are all facing due to the spread of COVID-19 (Coronavirus). We understand that for our service users and their family members these are very worrying times. We want to reassure you by sharing the measures we are taking to ensure the continued safety of our service users and colleagues.
Chosen Care is focused and committed on how we can help
We are 100% committed to reducing and minimising the transmission of infection. We understand that we have a responsibility to ensure our colleagues follow evidenced-based techniques to control and prevent the spread of infection, and that they continue to support our service users as best they can during this incredibly challenging time.
We continue to ensure all colleagues have access to reliable information to reduce anxiety and dispel any myths that may cause worry or distress.
We are ensuring that our professional care teams follow the below procedures:
Wear single-use disposable aprons and gloves for every single visit
Wash hands frequently with soap and water, this includes when entering and leaving service users homes as well before and after providing care
Covering the mouth and nose with a tissue while sneezing or coughing
Not using cloth handkerchiefs or reusing tissues
Disposing of used tissues promptly and carefully (bag and bin them)
Washing hard surfaces (e.g. worktops, doorknobs) with appropriate strength domestic cleaner regularly. Normal household detergent and water will be used to clean surfaces
Avoiding unnecessary travel
Avoiding crowds, and comply with social distancing
All colleagues will self-isolate should they or a member of their household show any symptoms
We will stay informed and follow the latest advice given by 111, GPs, Public Health England and the government
Our Managers have reviewed and tested their business continuity plans and we continue to frequently review our staffing levels and service provision on a daily basis. In addition, all service users have been risk rated based on their vulnerability. We know who our most vulnerable users are and when appropriate we will prioritise their care.
If a care worker finds that a service user complains of symptoms, we have instructed carers to:
Make sure our service users are safe and withdraw from the room
Immediately wash their hands and avoid touching the face, nose, mouth or eyes
Contact 111 for advice or 999 if an emergency
Contact Chosen Care Group as soon as possible and advise of the situation
Not to attend any other clients, visit their GP or travel in the community until advice is sought
Whilst they wait for advice from NHS 111 or an ambulance to arrive, staff should remain at least 2 metres from other people
If they need to go to the bathroom whilst waiting for medical assistance, they should use a separate bathroom if available. This will apply only to the period of time while waiting for transport to hospital
We utilize Personal Protective Equipment (PPE) to safely provide care to service users that have symptoms associated with or have been diagnosed with the virus.
What can you do to help prevent the spread of Coronavirus disease?
The main signs of coronavirus infection are fever (high temperature) and a cough as well as shortness of breath and breathing difficulties.
Being aware of these symptoms can help flag if a family member or friend may have the virus and need to self-isolate or seek medical help.
Avoid visiting elderly relatives, and if you do, make sure to keep 2 metres distance and thoroughly wash your hands for 20 seconds as soon as you come in.
Check in on elderly neighbours and family members, seeing if they need help with food shopping can really help someone unable to go outside at the moment.
Keeping elderly people up to date with the latest developments may help those who are feeling lost and confused, especially if they do not use the internet.
At Chosen Care Group we are actively seeking advice from Public Health England enabling us to prepare as the situation evolves, and we will make sure to update you with any changes to our plans.
During this time, we’ll be tirelessly committed to doing everything we can to support our clients and colleagues at Chosen Care Group. It is our duty to provide the best care when people need it the most and we promise to do so.
If you need any further information please do not hesitate to contact a member of your team.